Tickets

1. Configure Settings

Inside BB’s library you will see settings.js. Update the ticketAccess array with the role IDs that should have access to support tickets.

How to get a Role ID

• Right-click your server on the left-hand side
• Click Server Settings

Right-click your server → Open Server Settings

• Click Roles

Navigate to the Roles section

• Select the role you want to allow ticket access

Select the appropriate support/mod role

• Click the three dots (…)
• Select Copy Role ID

Copy the Role ID (Developer Mode must be enabled)

2. Paste the Role IDs

Inside settings.js add your copied role IDs into the array:

let ticketAccess = [
  '123456789012345678',
  '987654321098765432'
];

Add as many roles as needed.

3. Link & Run

Import and initialise the ticket system in your bot:

const { discordTickets } = require('./node_modules/bb-dbotbits/discordTickets.js');

discordTickets();

Needed Permissions

It is recommended that the bot has an Admin or appropriate Moderator role to properly manage channels, permissions, and user access.

Continue to XP System.